Service. Quality. Value.
The Caylor Difference
We are a medical device service and repair partner that arms our customers with the informaiton to make data driven decisions surrounding device lifecycle, capital purchases, sterile processing procedures, and staffing. We provide surgical and diagnostic equipment repairs that meet OEM specifications. We also provide informaiton and education on repair trends, true program cost and measurement baselines, which improves outcomes and supply chain efficiencies.
At Caylor Equipment Services, patient care and physician satisfaction is our top priority. We will proactively analyze reports and trends, evaluate your processes to increase efficiency and reduce cost. Integrity, complete transparency and a true partnership is our promise to you.
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Quality
Rigorous Quality Control Processes and Standardization that meet strict ISO 13485 and 9001 quality standards.
Service
The hallmark of our business. We pride ourselves on our customer service tailored to fit your needs.
Value
At an average of 40% savings compared to the OEM, we provide a cost-effective solution for your equipment repair.
Our Services
All scopes undergo our comprehensive 37-point inspection followed by a rigorous quality focused repair process. Our replacement parts and materials have been engineered and manufactured to meet OEM standards.
Every scope is evaluated for proper field of view, angle of view, length, leaks, shock, condensation, light output, and image clarity. Replacement components include German-made optical lenses, assemblies and other materials that meet OEM standards.
The establishment of proactive preventative maintenance schedules for your powered and pneumatic equipment can prevent failure and ensure optimal device longevity. All equipment and components are inspected for heat output, vibration, noise level, RPM and torque to ensure proper form, fit and function.
We service all major manufacturers of video cameras, couplers, light sources, video printers, image storage systems and monitors. Our experienced technicians put the equipment through our 18-point inspection to ensure that it meets original fit, form and function.
We offer complete surgical instrument repair of general stainless, specialty stainless, and minimally invasive or laparoscopic instruments. We combine knowledgeable best-in-class technicians with the latest technology to manage the readiness of your surgical sets and deliver your instruments to like new condition.
We provide on-location repair and maintenance programs for virtually all of your instrumentation that is tailored to fit your individual needs. Having same day turnaround for your surgical instruments will increase operational uptime.
Our probes will go through our 17-step functional and cosmetic testing process that provides a thorough insight into the source of the issues. Once repaired the probe will go back through the evaluations to ensure it is performing to OEM standards.
