The Caylor Difference
At Caylor Equipment Services, patient care and physician satisfaction is our top priority. We will proactively analyze reports and trends, evaluate your processes to increase efficiency and reduce cost as well as provide accredited education for hospital staff. Integrity, complete transparency and a true partnership is our promise to you.
Quality
We have a robust component supplier qualification process and have developed a rigorous training program for our technicians. We continuously survey our customers for their satisfaction in search of areas for improvement and meet strict ISO 13485 and 9001 quality standards. These procedures ensure proper form, fit and function for all of your surgical and diagnostic equipment.
Service
This is the hallmark of our business and we pride ourselves on our customer service. We offer accredited education programs, proactively analyze processes for efficiency improvements, have a large inventory of loaners, a 12-month warranty, and industry leading turn times. We provide data and education on repair trends, true program cost and measurement baselines, all designed to improve outcomes, supply chain inefficiencies and increase operational uptime.
Value
At an average of 40% savings compared to the OEM, we provide a cost effective solution to your surgical and diagnostic equipment needs. We are a true transparent partner with our customers to help them positively impact patient outcomes and increase physician satisfaction while saving the facility valuable resources.
Our Mission
Caylor Equipment Services’ focus will always remain on patient outcomes and physician satisfaction. Our mission is to be a medical device service and repair partner that arms our customers with the information to make data driven decision surrounding device lifecycle, capital purchases, sterile processing procedures and staffing. We provide Surgical and Diagnostic equipment repairs that meet OEM specifications.